FAQ

Frequently Asked Questions (FAQ)

 

1. What services does Luxon Solar Systems offer?

We specialise in:

  • Borehole drilling

  • Solar system installation

  • Water surveys across Zimbabwe

  • Tubing and wiring for homes and businesses

We also sell solar equipment, including inverters, lithium batteries, solar panels, and borehole pumps.

2. Where are you located?

Our head office is at 17440 Chiremba Road, Harare, Zimbabwe. We offer services throughout Zimbabwe.

3. Do you operate outside Harare?

Yes, we provide services nationwide. Whether you’re in a rural area or another city, we can come to you for borehole drilling, solar installations, and water surveys.

4. What types of solar products do you sell?

We sell:

  • Inverters

  • Lithium Batteries

  • Solar Panels

  • Borehole Pumps

All our products are high-quality and come with warranty options.

5. Can I get a custom solar system for my home or business?

Absolutely. We assess your energy needs and recommend a system that fits your usage and budget.

6. Do you offer water surveys before borehole drilling?

Yes, we conduct professional water surveys to ensure there’s a good water source before we begin drilling. This saves you time and money.

7. How long does it take to install a solar system?

Depending on the size of the project, installation can take 1 to 3 days for residential systems and a bit longer for commercial setups.

8. Do you offer warranties on installations and equipment?

Yes. All our installations and products come with a warranty and after-sales support for your peace of mind.

9. What payment options do you accept?

We accept USD, ZWL, bank transfers, and mobile money. Flexible payment terms may also be available for larger projects.

10. How can I request a quote or consultation?

You can call us, visit our office, or fill out the contact form on our website. We’ll get back to you within 24 hours to discuss your needs.